Now, through the use of 21st century support tools, we can also assist you in resolving issues remotely over the Internet within MINUTES rather than hours. Our onscreen assistance software allows us to bring a qualified technician right to your computer working alongside you just as they would in your home or office over a secure 128 bit connection. Through the magic of our easy-to-use/secure software, you can watch our trained professional technicians connect to your PC and navigate through the issue and quickly resolve it. We can do remote virus and spyware removals, provide training on software programs, troubleshoot networking issues, diagnose a hardware or printer issue, or provide you with specialized expert consultations on a variety of technical issues. Remote support is billed in 15 minute increments and starts only from the time our designated technician connects to your system. As with our onsite service calls, the initial consultation with one of our dedicated Niagara OnSite service managers is free of charge. Get started right now. CLICK HERE to schedule a call